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Last week, Marc Benioff addressed the growing "SaaSpocalypse" narrative head-on. His response? "If there is a SaaSpocalypse," Marc said, "it might be eaten by the SaaSquatch because there are a lot of companies using a lot of SaaS because SaaS just got a lot better with agents as a service." It was the classic Benioff that I know. He's a colorful, confident, and competitive guy. But he always backs up his talk with numbers. Just months after launching their new Agentforce IT service, they already have 180 customers. His point? AI is like rocket fuel, or a super soldier serum. Inject AI into a SaaS company, and it becomes the SaaSquatch, just like how Steve Rogers became Captain America. But is it really that simple? | | |
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